Delete Email From Server Print
If you do not delete messages off the server your mailbox will get filled up and will cause emails to bounce back to sender, so it's important to have your email program delete messages off of the server. Below are instructions for setting your email software to delete messages off the server.

Outlook 2002/2003


  • Open Outlook.
  • From the "Tools" menu, select "Email Accounts".
  • Select "View or Change Existing E-mail Accounts" then click Next.
  • Your email account(s) will appear.
  • Click on your email account, then click the "Change..." button, on the right. The "Internet Email Settings" will appear.
  • Click the "More Settings..." button located in the lower right-hand corner.  Another "Internet Email Settings" box will open.
  • Click on the "Advanced" tab.
  • Under the "Delivery" section, you have two options, choose the one you prefer.

    a) if you would like to leave messages on the server for a certain period of time, check the "Leave a copy of messages on the server" and also check the box "Remove from server after", and click the arrows to specify the number of days you would like the mail to remain on the sever before it's deleted.

    b) if you DO NOT want to leave mail on the server, clear the check box "Leave a copy of messages on the server".
  • Click OK, then Next, and then click Finish.

Entourage (Mac)


  • Open Entourage.
  • From the "Tools" menu, select "Accounts".
  • Click on the account you wish to edit.
  • Click on the Edit button at the top of the Accounts window. DO NOT click on the edit menu at the very top of the screen.
  • In the Edit Account box click on the "Options" tab.
  • Under the Server options section, you have two options, choose the one you prefer.

    a) if you would like to leave messages on the server for a certain period of time, check the "Delete messages from the server" and specify the number of days you would like the mail to remain on the sever before it's deleted.

    b) if you DO NOT want to leave mail on the server, you can remove the email from the server immediately by clicking "Get all messages left on server".
  • Click OK, then close the Accounts box.